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Re: [Linphone-developers] bug tracker

From: Liviu Andronic
Subject: Re: [Linphone-developers] bug tracker
Date: Tue, 13 Jan 2015 20:49:18 +0100

Dear Johan,
Just one more suggestion...

On Tue, Jan 13, 2015 at 6:28 PM, Johan Pascal <address@hidden> wrote:
> Dear readers of the linphone-developers list, Hello.
> We first want to reassure you, NO the linphone project is not dead!
> Just have a look to our git repository if you want to put your mind at rest
> about this(or see for statistics on the
> project, more than 1600 commits just on linphone in 2014).
> The official git repository is not the one found on github - which indeed
> seems to be dead with last commit being two years old - but can be found on
> linphone's website.
Perhaps it would be useful if you had a GIT server that can be easily
browsed in a web browser. Many of your users wouldn't know GIT even if
it hit them in their heads, and many others simply wouldn't bother
cloning the repo just to check the logs. Perhaps mirroring your
official repo on a different service, like Github, would be most
useful for passer-bys to check project progress. (For instance on
Github you could set up the mirror, disable all tools like wiki,
tracker, etc., and simply state where the official repo is located and
what is the official URL for cloning.)


> As intuited by Anton Pomozov, yes Belledonne Communications, which develops
> Linphone, makes money by licensing it for commercial use and offering
> support to commercial users. So yes, commercial users are the priority
> simply because they are funding the project maintenance and developments
> which then benefits to free users too.
> Said that, and as users of others open source project ourselves, we agree
> that a reactive community is enjoyable. We have to admit we were not giving
> this list the care it deserves which lead to frustrations in good willing
> contributors.
> Even if there isn't any plan to open a public bug tracking in a near future,
> we will do our best to be more responsive and allocate some of our resources
> specifically to the community.
> Johan for the Linphone development Team.
> On 13/01/15 17:59, Eric Toombs wrote:
>> Yeah, if only there were some kind of online service (preferably free)
>> where version control and bug tracking were already set up and
>> integrated that was easy to migrate to...
>> On 2015-01-12 05:16, Anton Pomozov wrote:
>>> It is not as simple as someone may imagine.
>>> "Just create bug-tracker" is a one small step at a long long yellow brick
>>> road.
>>> In addition to the public bug-tracker you still need CVS, automatic build
>>> and deploy system, CI and test servers.
>>> All of them should be tight integrate to minimize efforts of developers
>>> to integrate patches and apply changes.
>>> To "simple apply patch" you should have big number of test cases of all
>>> kinds - unit, functionality, regress, integrate.
>>> You also should have wide and enough smart workflow for fixing issue,
>>> apply patch, develop new branch with new functionality or bug fixing in
>>> release branches.
>>> Someone should support documentation for all this stuff and for projects
>>> API, user stories, etc.
>>> Does anyone of you have enough time, money and knowledge to build whole
>>> infrastructure for that project?
>>> If you can do all this stuff and keep it opensource and free (at least
>>> for non commercial use) just fork a current project and go ahead!
>>> Everyone of us will say thank you very much!
>>> Through some kind of magic this project still alive and it is good enough
>>> to use it for our purposes, and many thanks to the maintainers for this.
>>>> 12 янв. 2015 г., в 11:57, Henrik Pauli <address@hidden>
>>>> написал(а):
>>>> I have a *patch* that's been regularly ignored for 3 years :)
>>>> On 11/01/15 23:54, Liviu Andronic wrote:
>>>>> On Sun, Jan 11, 2015 at 11:04 PM, Peter Villeneuve
>>>>> <address@hidden> wrote:
>>>>>> I don't think so.
>>>>>> I have the exact same problem. I posted a bug about the Samsung Notes
>>>>>> 2 and
>>>>>> 3 here but never got any replies. I also noticed another user posted a
>>>>>> similar bug here months ago and he was also ignored (and the bug
>>>>>> continues).
>>>>> I'd like to add my voice to this. Often I hesitate whether it is worth
>>>>> my effort reporting this or that annoying bug that makes Linphone
>>>>> unusable, simply because most of the times my reports on the ML get
>>>>> unnoticed, or at the very least don't get any replies. From the users'
>>>>> perspective, incredibly frustrating, as it's no fun when your efforts
>>>>> are almost surely going to waste. And this most certainly dampens many
>>>>> users' enthusiasm to help Linphone devels track down issues with their
>>>>> open-source software...
>>>>> So yeah, a real bug tracker would be so much nicer. As would be more
>>>>> interaction from Linphone devels. Knowing that a bug was heard, that
>>>>> it was discussed, and that it was decided to wontfix or to fix (and
>>>>> that there is an approximate time frame, say, before the end of next
>>>>> year) is most satisfying for your users...
>>>>> Perhaps Linphone needs a dedicated community organizer, or similar?
>>>>> Best regards,
>>>>> Liviu
>>>>>> In fact, if you look through the archives, you'll notice most bug
>>>>>> reports
>>>>>> never get any replies.
>>>>>> Not the most organized open source project I've seen...
>>>>>> On Sun, Jan 11, 2015 at 9:30 PM, Eric Toombs <address@hidden>
>>>>>> wrote:
>>>>>>> Does linphone have a /real/ bug tracker? I posted a couple bugs on
>>>>>>> this
>>>>>>> mailing list a year ago or so, and they were just buried, which is
>>>>>>> what
>>>>>>> usually happens on a mailing list.
>>>>>>> _______________________________________________
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