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Re: [Linphone-developers] PLC Module crashing with SwitchVox 6.2.1

From: Russell Treleaven
Subject: Re: [Linphone-developers] PLC Module crashing with SwitchVox 6.2.1
Date: Fri, 15 Jul 2016 12:49:28 -0400

What codec is being used?
What codecs are possible?
Try switching and see if the problem persists.

On Jul 15, 2016 12:43 PM, "Cameron Ambrose" <address@hidden> wrote:
We recently upgraded our phone system from SwitchVox 5.11 to 6.2.1 and now it causes LinPhone to crash when streaming the audio for a call completion error. The error is expressed as a recording that states “There was a problem completing the call on channel…” and then spells out the letters of the channel that has failed. Linphone will consistently crash immediately after the first part of the recorded message. I have talked to SwitchVox to see what may have changed in the RTP stream between the 2 versions, but they are generally unwilling to help diagnose 3rd party client issues.

I have identified the PLC as the module that is crashing, but I’m a little out of my element as far as diagnosing why it is crashing or how to resolve it. Any thoughts about where to start? I do have packet captures of the stream creating the issue, so if that would be helpful, I am more than happy to share.

Thanks for your assistance,

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