www/server/standards README.webmastering.html

[Quentin Pradet]

CVSROOT:        /web/www
Module name:    www
Changes by:     Quentin Pradet <cygal>  14/10/18 20:52:06

Modified files:
        server/standards: README.webmastering.html 

Log message:
        Update Webmastering Guidelines about ThankGNUs (RT #952890)

CVSWeb URLs:
http://web.cvs.savannah.gnu.org/viewcvs/www/server/standards/README.webmastering.html?cvsroot=www&r1=1.172&r2=1.173

Patches:
Index: README.webmastering.html
===================================================================
RCS file: /web/www/www/server/standards/README.webmastering.html,v
retrieving revision 1.172
retrieving revision 1.173
diff -u -b -r1.172 -r1.173
--- README.webmastering.html    17 Sep 2014 15:37:28 -0000      1.172
+++ README.webmastering.html    18 Oct 2014 20:52:05 -0000      1.173
@@ -186,25 +186,28 @@
 maintain, go ahead and fix it, using &lsquo;Reply&rsquo; to tell the
 submitter what you did, and then &lsquo;Resolve&rsquo; it.</li>
 
-<li id="thankgnu">If the message is a ThankGNU:
+<li id="thankgnu">If the message is a ThankGNU or a ThankCRM:
   <ul>
-  <li>For an individual, add it to the appropriate
-      <tt>/thankgnus/YYYYsupporters.html</tt> file in the correct place.</li>
-  <li>Do not quote the dollar amount in the commit message or anywhere
-      else, just the name, ticket number and category.</li>
-  <li>For a corporation, confirm with www-discuss first (they can end up
-      on separate pages).</li>
-  <li>Move the ticket into the 'campaigns' queue after you've updated
-      the Thank GNUs page. If any of the donors were already on the
-      list, then mention that in a comment as you move the
-      ticket. Otherwise, a simple comment like "Done" is enough.</li>
-  <li>Do not &lsquo;Reply&rsquo; to sysadmin on these messages;
-      they are automatically generated.</li>
-  <li>If it is a duplicate of a previous donation, just resolve the
-      ticket without making any changes.  The script sending out the
-      msgs has bugs.  The occasional case of a person donating the same
-      amount twice is handled by FSF staff.</li>
-  <li>Don't post a ThankGNU for Google Matching Gifts.</li>
+  <li>For a corporation, confirm with www-discuss first (they can end
+  up on separate pages).</li>
+  <li>If any of the donors are already on the list, then mention that
+  in an RT comment. The script sending out the messages has bugs. The
+  occasional case of a person donating the same amount twice is
+  handled by FSF staff.</li>
+  <li>For an individual, add it to the
+  appropriate <tt>/thankgnus/YYYYsupporters.html</tt> file in the
+  correct place with a commit message such as "Add John Doe to YYYY >=
+  500$ ThankGNU list (RT #1234)" and comment the ticket with something
+  simple like "Done".</li>
+  <li>Finally, move the ticket into the 'campaigns' queue.</li>
+  <li>Things to watch out for:</li>
+    <ul>
+    <li>Do not quote the dollar amount in the commit message or
+    anywhere else, just the name, ticket number and category.</li>
+    <li>Do not &lsquo;Reply&rsquo; to sysadmin on these messages; they
+    are automatically generated.</li>
+    <li>Do not post a ThankGNU for Google Matching Gifts.</li>
+    </ul>
   </ul>
 </li>
 
@@ -1266,7 +1269,7 @@
 
 <p class="unprintable">Updated:
 <!-- timestamp start -->
-$Date: 2014/09/17 15:37:28 $
+$Date: 2014/10/18 20:52:05 $
 <!-- timestamp end -->
 </p>
 </div>