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Re: [Linphone-users] Samsung S21 Ultra


From: Sylvain Berfini
Subject: Re: [Linphone-users] Samsung S21 Ultra
Date: Mon, 13 May 2024 16:47:36 +0200
User-agent: Mozilla Thunderbird

Hi Joey,

No, we aren't aware of any audio issue related to this specific model.
Could you please turn on debug logs in advanced settings, restart the app, reproduce the issue in a call and then go back to advanced settings to upload logs and send me the link please?

Thanks in advance.

Cheers,

Sylvain Berfini
Head of Mobile & Desktop Apps Department

+33 (0)9 52 63 65 05
sylvain.berfini@belledonne-communications.com

Discover our solutions in 3 minutes!

Belledonne Communications, the company behind the Linphone project
https://linphone.org


Le 13/05/2024 à 15:17, Joey Vernon a écrit :
Hello, 

We are an internet service provider in SW Michigan using your platform and we have a couple customers that are trying to use your app on a Samsung S21 Ultra and we cannot get any audio. 

We are currently using your app on a number of different Samsung and Apple products and it seems to work fine; however, this one seems to have issues. 

Are you aware of any bugs with this model of device? 

--
Joey Vernon

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