Re: Unable to close a bug in the tracker.

[Miles Bader]

Karl Fogel <address@hidden> writes:
> I mentioned Launchpad only because it's one of the few that offer both
> web and email UI (and does both well, IMHO), and therefore is a
> proof-by-existence that it doesn't have to be this way.

I admit, I tend to instinctively dismiss anything from canonical, and
indeed launchpad in particular (because of its proprietary past, and the
vague "all-consuming-bloat-master" feel one gets from using it on the
web).  Perhaps it's better than I assumed.

> We could use Bugzilla and still come out ahead.

I vaguely thought we were talking about bugzilla at some point, I dunno
what happened to that.  From that discussion, I seem to recall that it's
gained some email control/discussion features (the lack of which has
been a blocker for bugzilla traditionally), and seems to have slowly
been losing some of its "confusing mess" reputation.

[I think allowing email _replies_ in bug comments is pretty important --
there's absolutely nothing more annoying than getting email
"notification" of a discussion on a bug, and not being able to reply in
email... web interfaces are generally pretty good for clicking buttons
or searching, but not for having discussions.]

-Miles

-- 
Bride, n. A woman with a fine prospect of happiness behind her.