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Re: [Health] Invoicing an Appointment

From: Luis Falcon
Subject: Re: [Health] Invoicing an Appointment
Date: Wed, 30 Mar 2016 21:47:25 +0100

Dear Khurram

On Tue, 29 Mar 2016 10:29:11 +0500
Khurram Shahzad <address@hidden> wrote:

> Dear All,
> I am able to nicely generate a health service invoice for a
> prescription. But, I am unable to find any way for generating an
> invoice for the *appointment* of a patient.
> The workflow at our hospital is:
> 1. Patient arrives at Registration Desk/Reception Desk.
> 2. Patient shows his/her printed patient card, if already registered.
> Otherwise patient is registered.
> 3. For out patients, the Front Desk Officer (FDO), creates an
> appointment for the patient.
> 4. The FDO collects the appointment fee and prints the appointment
> form for patient.
> 5. Patient takes the printed appointment form and move towards the OPD
> clinics, where we do evaluation, write prescription and so on.
> At step (4), we want the invoice for the appointment be created and
> the printing of only those appointments be allowed which have been
> paid for.

in your scenario, you use the state "Checked in" as for those that have
already paid.

As per the invoicing, you need to know what is the product / service
associated to that appointment type (different appointment types would
have different fees). You could also have a generic appointment with a
fix fee. I guess that depends on the rules of the institution. 

Once you have those services setup, you can create and assign the
service document and its service lines to the patient.

Automating the services is an old debate, that we should improve
usability without bloating the system, and keeping it as generic as
possible. At this point, we have automated the presciption, we could do
the same for complementary tests (lab, Dx imaging),
hospitalization, ... I think it's institution dependent, but I also
think that there is room for optimization :) 

> At step (4) we also want that the printed appointment paper also
> contains the QR-Code of the Patient to speedily open the patient
> record using scanner. It would be even better, if we could generate a
> QR-code for that specific appointment and open it straight away.

That makes sense. Thank you  ! We can include the QR code to the
appointment report . I will add it to the tasks for 3.2

> Thanking you in anticipation and sorry for lengthy email.

Thanks to you for your feedback !


> Regards,
> Khurram.

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