www/server/standards README.webmastering.html

[Quentin Pradet]

CVSROOT:        /web/www
Module name:    www
Changes by:     Quentin Pradet <cygal>  14/09/17 15:37:37

Modified files:
        server/standards: README.webmastering.html 

Log message:
        Clarify Thank GNUs handling
        
        Based on a www-discuss mail from Dora Scilipoti.

CVSWeb URLs:
http://web.cvs.savannah.gnu.org/viewcvs/www/server/standards/README.webmastering.html?cvsroot=www&r1=1.171&r2=1.172

Patches:
Index: README.webmastering.html
===================================================================
RCS file: /web/www/www/server/standards/README.webmastering.html,v
retrieving revision 1.171
retrieving revision 1.172
diff -u -b -r1.171 -r1.172
--- README.webmastering.html    6 Sep 2014 14:34:03 -0000       1.171
+++ README.webmastering.html    17 Sep 2014 15:37:28 -0000      1.172
@@ -194,7 +194,10 @@
       else, just the name, ticket number and category.</li>
   <li>For a corporation, confirm with www-discuss first (they can end up
       on separate pages).</li>
-  <li>Move the ticket into the 'campaigns' queue after you've updated the 
Thank GNUs page. If any of the donors were already on the list, then mention 
that in a comment as you move the ticket.</li>
+  <li>Move the ticket into the 'campaigns' queue after you've updated
+      the Thank GNUs page. If any of the donors were already on the
+      list, then mention that in a comment as you move the
+      ticket. Otherwise, a simple comment like "Done" is enough.</li>
   <li>Do not &lsquo;Reply&rsquo; to sysadmin on these messages;
       they are automatically generated.</li>
   <li>If it is a duplicate of a previous donation, just resolve the
@@ -431,10 +434,11 @@
 
 </ul>
 
-<p>It's nice to notify a queue's watchers when a ticket is moved; RT
-doesn't provide automatic notification.  You can do this by sending mail
-to address@hidden with the original subject line.  Just a
-terse message "Moved ticket 1234 to your queue" suffices.</p>
+<p>It's nice to notify a queue's watchers when a misdirected ticket is
+moved; RT doesn't provide automatic notification.  You can do this by
+sending mail to address@hidden with the original subject
+line.  Just a terse message "Moved ticket 1234 to your queue"
+suffices.</p>
 
 <p>If there isn't an appropriate RT queue, forward the mail to the
 appropriate party, and make a comment indicating that you did so
@@ -1262,7 +1266,7 @@
 
 <p class="unprintable">Updated:
 <!-- timestamp start -->
-$Date: 2014/09/06 14:34:03 $
+$Date: 2014/09/17 15:37:28 $
 <!-- timestamp end -->
 </p>
 </div>