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www/server/standards README.webmastering.html
From: |
Quentin Pradet |
Subject: |
www/server/standards README.webmastering.html |
Date: |
Wed, 17 Sep 2014 15:37:37 +0000 |
CVSROOT: /web/www
Module name: www
Changes by: Quentin Pradet <cygal> 14/09/17 15:37:37
Modified files:
server/standards: README.webmastering.html
Log message:
Clarify Thank GNUs handling
Based on a www-discuss mail from Dora Scilipoti.
CVSWeb URLs:
http://web.cvs.savannah.gnu.org/viewcvs/www/server/standards/README.webmastering.html?cvsroot=www&r1=1.171&r2=1.172
Patches:
Index: README.webmastering.html
===================================================================
RCS file: /web/www/www/server/standards/README.webmastering.html,v
retrieving revision 1.171
retrieving revision 1.172
diff -u -b -r1.171 -r1.172
--- README.webmastering.html 6 Sep 2014 14:34:03 -0000 1.171
+++ README.webmastering.html 17 Sep 2014 15:37:28 -0000 1.172
@@ -194,7 +194,10 @@
else, just the name, ticket number and category.</li>
<li>For a corporation, confirm with www-discuss first (they can end up
on separate pages).</li>
- <li>Move the ticket into the 'campaigns' queue after you've updated the
Thank GNUs page. If any of the donors were already on the list, then mention
that in a comment as you move the ticket.</li>
+ <li>Move the ticket into the 'campaigns' queue after you've updated
+ the Thank GNUs page. If any of the donors were already on the
+ list, then mention that in a comment as you move the
+ ticket. Otherwise, a simple comment like "Done" is enough.</li>
<li>Do not ‘Reply’ to sysadmin on these messages;
they are automatically generated.</li>
<li>If it is a duplicate of a previous donation, just resolve the
@@ -431,10 +434,11 @@
</ul>
-<p>It's nice to notify a queue's watchers when a ticket is moved; RT
-doesn't provide automatic notification. You can do this by sending mail
-to address@hidden with the original subject line. Just a
-terse message "Moved ticket 1234 to your queue" suffices.</p>
+<p>It's nice to notify a queue's watchers when a misdirected ticket is
+moved; RT doesn't provide automatic notification. You can do this by
+sending mail to address@hidden with the original subject
+line. Just a terse message "Moved ticket 1234 to your queue"
+suffices.</p>
<p>If there isn't an appropriate RT queue, forward the mail to the
appropriate party, and make a comment indicating that you did so
@@ -1262,7 +1266,7 @@
<p class="unprintable">Updated:
<!-- timestamp start -->
-$Date: 2014/09/06 14:34:03 $
+$Date: 2014/09/17 15:37:28 $
<!-- timestamp end -->
</p>
</div>