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www/help gethelp.html
|
From: |
Karl Berry |
|
Subject: |
www/help gethelp.html |
|
Date: |
Mon, 02 Feb 2009 18:59:44 +0000 |
CVSROOT: /web/www
Module name: www
Changes by: Karl Berry <karl> 09/02/02 18:59:44
Modified files:
help : gethelp.html
Log message:
reformat
CVSWeb URLs:
http://web.cvs.savannah.gnu.org/viewcvs/www/help/gethelp.html?cvsroot=www&r1=1.20&r2=1.21
Patches:
Index: gethelp.html
===================================================================
RCS file: /web/www/www/help/gethelp.html,v
retrieving revision 1.20
retrieving revision 1.21
diff -u -b -r1.20 -r1.21
--- gethelp.html 7 Apr 2008 16:02:49 -0000 1.20
+++ gethelp.html 2 Feb 2009 18:59:40 -0000 1.21
@@ -6,129 +6,100 @@
<h2>How to Get Help with GNU Software</h2>
-<p>
-The Free Software Foundation does not provide technical support. Our
-mission is developing, preserving, and protecting
-<a href="/philosophy/free-sw.html">free software</a>. We leave it to others
-to earn a living providing support. We see programmers as providing a
-service, much as doctors and lawyers do now; both medical and legal
-knowledge are freely redistributable, but their practitioners charge for
-service. So <strong>please do not email us or call the FSF Office for
-technical support.</strong>
-</p>
+<p>The Free Software Foundation does not provide technical support. Our
+mission is developing, preserving, and protecting <a
+href="/philosophy/free-sw.html">free software</a>. We leave it to
+others to earn a living providing support. We see programmers as
+providing a service, much as doctors and lawyers do now; both medical
+and legal knowledge are freely redistributable, but their practitioners
+charge for service. So <strong>please do not email us or call the FSF
+Office for technical support.</strong></p>
-<p>
-You can obtain the
-<a href="/doc/doc.html">Documentation for the GNU Project</a>
-through various methods, which should answer many of your
-questions.
-</p>
+<p>You can obtain <a href="/doc/doc.html">GNU Project documentation</a>
+through various methods, which should answer many of your questions.</p>
-<p>
-We do host many <a href="http://mail.gnu.org/mailman/listinfo/";>mailing
+<p>We do host many <a href="http://mail.gnu.org/mailman/listinfo/";>mailing
lists for GNU and other free software</a>. The mailing lists that begin
with <code>help-</code> are lists for getting help from the community.
If you can't find a mailing list for a particular GNU program, then
please use the
<a
href="http://lists.gnu.org/mailman/listinfo/help-gnu-utils/";>help-gnu-utils</a>
-mailing list.
-</p>
+mailing list.</p>
-<p>
-There are
-<a href="/server/irc-rules.html">IRC-channels for GNU software</a>
- in which you can chat with developers and users.
-</p>
+<p>There are <a href="/server/irc-rules.html">IRC-channels for GNU
+software</a> in which you can chat with developers and users.</p>
-<p>
-For questions and problems relating to <a
+<p>For questions and problems relating to <a
href="http://savannah.gnu.org";>savannah</a>, our hosting server
available for both GNU and non-GNU projects, please see the <a
href="http://savannah.gnu.org/contact.php";>savannah contact
-page</a>.
-</p>
-
-<p>
-The
-<a href="/prep/service.html">GNU Service Directory</a> is a list of
-people who offer support and other consulting services. It is also in
-the file ‘etc/SERVICE’ in the GNU Emacs distribution, and
-‘/pub/gnu/GNUinfo/SERVICE’ on a
-<a href="/order/ftp.html">GNU FTP host</a>.
-Contact us to get a copy or to be listed in it.
-</p>
+page</a>.</p>
-<p>
-If you find a deficiency in any GNU software, we want to know. Thus,
-we also maintain
-<a href="http://mail.gnu.org/mailman/listinfo/";>mailing lists for bugs in
-GNU software</a>. Even if a mailing list is not listed, typically the
-address <address@hidden> will reach the right place for bug
-reporting (via an alias). So, if you find a bug in the canonical
-version of a GNU program, please try reporting it that way.
-</p>
+<p>The <a href="/prep/service.html">GNU Service Directory</a> is a list
+of people who offer support and other consulting services. It is also
+in the file ‘etc/SERVICE’ in the GNU Emacs distribution, and
+‘/pub/gnu/GNUinfo/SERVICE’ on a <a
+href="/order/ftp.html">GNU FTP host</a>. Contact us to get a copy or to
+be listed in it.</p>
+
+<p>If you find a deficiency in any GNU software, we want to know. Thus,
+we also maintain <a href="http://mail.gnu.org/mailman/listinfo/";>mailing
+lists for bugs in GNU software</a>. Even if a mailing list is not
+listed, typically the address <address@hidden> will reach the
+right place for bug reporting (via an alias). So, if you find a bug in
+the canonical version of a GNU program, please try reporting it that
+way.</p>
+
+<p>When we receive a bug report, we usually try to fix the problem.
+While our bug fixes may seem like individual assistance, they are not;
+they are part of preparing a new improved version. We may send you a
+patch for a bug so that you can help us test the fix and ensure its
+quality. If your bug report does not evoke a solution from us, you may
+still get one from another user who reads our bug report mailing lists.
+Otherwise, use the <a href="/prep/service.html">GNU Service
+Directory</a>.</p>
-<p>
-When we receive a bug report, we usually try to fix the problem. While our
-bug fixes may seem like individual assistance, they are not; they are part of
-preparing a new improved version. We may send you a patch for a bug so that
-you can help us test the fix and ensure its quality. If your bug report does
-not evoke a solution from us, you may still get one from another user who
-reads our bug report mailing lists. Otherwise, use the
-<a href="/prep/service.html">GNU Service Directory</a>.
-</p>
-
-<p>
-Please do not ask us to help you install software or learn how to use
+<p>Please do not ask us to help you install software or learn how to use
it—but do tell us how an installation script fails or where
-documentation is unclear.
-</p>
+documentation is unclear.</p>
-<p>
-Finally, please note that many companies now redistribute GNU
-software, often as part of a GNU/Linux distribution. When you find
-bugs in a GNU program that you installed with a given GNU/Linux
-distribution, it is often useful to first try reporting the bug
-directly to the distributor, not to us. Sometimes, distributors have
-modified the GNU software (as they are free to do!) or they are
-running older versions. Thus, they may be the best people to find a
-bug as it pertains to a particular distribution.
-</p>
+<p>Finally, please note that many companies now redistribute GNU
+software, often as part of a GNU/Linux distribution. When you find bugs
+in a GNU program that you installed with a given GNU/Linux distribution,
+it is often useful to first try reporting the bug directly to the
+distributor, not to us. Sometimes, distributors have modified the GNU
+software (as they are free to do!) or they are running older versions.
+Thus, they may be the best people to find a bug as it pertains to a
+articular distribution.</p>
</div>
<!--#include virtual="/server/footer-short.html" -->
<div id="footer">
-<p>
-Please send FSF & GNU inquiries to
+<p>Please send FSF & GNU inquiries to
<a href="mailto:address@hidden";><em>address@hidden</em></a>.
There are also <a href="/contact/">other ways to contact</a>
the FSF.
<br />
Please send broken links and other corrections or suggestions to
-<a href="mailto:address@hidden";><em>address@hidden</em></a>.
-</p>
+<a href="mailto:address@hidden";><em>address@hidden</em></a>.</p>
-<p>
-Please see the
-<a href="/server/standards/README.translations.html">Translations
-README</a> for information on coordinating and submitting
-translations of this article.
-</p>
+<p>Please see the <a
+href="/server/standards/README.translations.html">Translations
+README</a> for information on coordinating and submitting translations
+of this article.</p>
-<p>
-Copyright © 2008 Free Software Foundation
+<p>Copyright © 2008, 2009 Free Software Foundation
<br />
Verbatim copying and distribution of this entire article is
permitted in any medium without royalty provided this notice is
-preserved.
-</p>
+preserved.</p>
<p>
Updated:
<!-- timestamp start -->
-$Date: 2008/04/07 16:02:49 $
+$Date: 2009/02/02 18:59:40 $
<!-- timestamp end -->
</p>
</div>
- www/help gethelp.html,
Karl Berry <=