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www help/gethelp.html contact/contact.html
From: |
Karl Berry |
Subject: |
www help/gethelp.html contact/contact.html |
Date: |
Mon, 07 Apr 2008 16:03:00 +0000 |
CVSROOT: /web/www
Module name: www
Changes by: Karl Berry <karl> 08/04/07 16:03:00
Modified files:
help : gethelp.html
contact : contact.html
Log message:
mention http://savannah.gnu.org/contact.php
CVSWeb URLs:
http://web.cvs.savannah.gnu.org/viewcvs/www/help/gethelp.html?cvsroot=www&r1=1.19&r2=1.20
http://web.cvs.savannah.gnu.org/viewcvs/www/contact/contact.html?cvsroot=www&r1=1.3&r2=1.4
Patches:
Index: help/gethelp.html
===================================================================
RCS file: /web/www/www/help/gethelp.html,v
retrieving revision 1.19
retrieving revision 1.20
diff -u -b -r1.19 -r1.20
--- help/gethelp.html 20 Mar 2008 13:56:02 -0000 1.19
+++ help/gethelp.html 7 Apr 2008 16:02:49 -0000 1.20
@@ -25,14 +25,13 @@
</p>
<p>
-We do host a number of
-<a href="http://mail.gnu.org/mailman/listinfo/">mailing lists for GNU
-software</a>. The mailing lists that begin with <code>help-</code>
-are lists for getting help from the community.
-<a href="/prep/mailinglists.html">A hand-made list of GNU mailing list is
-also available</a>. If you can't find a mailing list for a particular
-GNU program, then please use
-<a href="mailto:address@hidden"><address@hidden></a>
+We do host many <a href="http://mail.gnu.org/mailman/listinfo/">mailing
+lists for GNU and other free software</a>. The mailing lists that begin
+with <code>help-</code> are lists for getting help from the community.
+If you can't find a mailing list for a particular GNU program, then
+please use the
+<a
+href="http://lists.gnu.org/mailman/listinfo/help-gnu-utils/">help-gnu-utils</a>
mailing list.
</p>
@@ -43,6 +42,14 @@
</p>
<p>
+For questions and problems relating to <a
+href="http://savannah.gnu.org">savannah</a>, our hosting server
+available for both GNU and non-GNU projects, please see the <a
+href="http://savannah.gnu.org/contact.php">savannah contact
+page</a>.
+</p>
+
+<p>
The
<a href="/prep/service.html">GNU Service Directory</a> is a list of
people who offer support and other consulting services. It is also in
@@ -84,7 +91,7 @@
bugs in a GNU program that you installed with a given GNU/Linux
distribution, it is often useful to first try reporting the bug
directly to the distributor, not to us. Sometimes, distributors have
-modified the GNU software (as they are free to do so!) or they are
+modified the GNU software (as they are free to do!) or they are
running older versions. Thus, they may be the best people to find a
bug as it pertains to a particular distribution.
</p>
@@ -111,7 +118,7 @@
</p>
<p>
-Copyright © 1999 Richard M. Stallman
+Copyright © 2008 Free Software Foundation
<br />
Verbatim copying and distribution of this entire article is
permitted in any medium without royalty provided this notice is
@@ -121,7 +128,7 @@
<p>
Updated:
<!-- timestamp start -->
-$Date: 2008/03/20 13:56:02 $
+$Date: 2008/04/07 16:02:49 $
<!-- timestamp end -->
</p>
</div>
Index: contact/contact.html
===================================================================
RCS file: /web/www/www/contact/contact.html,v
retrieving revision 1.3
retrieving revision 1.4
diff -u -b -r1.3 -r1.4
--- contact/contact.html 11 Oct 2007 22:01:59 -0000 1.3
+++ contact/contact.html 7 Apr 2008 16:02:55 -0000 1.4
@@ -17,6 +17,7 @@
"/graphics/listen-tiny.jpg" alt=" [image of a listening gnu] "
width="213" height="130" /></a>
<hr />
+
<p>We strive to put the answers to all possible questions you might
have on our <a href="/home.html">website</a>. However, sometimes,
you might have a question or issue that requires our attention.
@@ -26,15 +27,16 @@
to work on writing, documenting, protecting and promoting <a href=
"/philosophy/free-sw.html">free software</a>. So, please do look to
see if your question is addressed on our website first. If you
-can't find the answer, please use the table below to figure out
+can't find the answer, use the table below to figure out
what to do.</p>
+
<h2>Contacting the FSF and the GNU Project via Email</h2>
-We prefer that you contact the FSF and the GNU Project via email,
+
+<p>We prefer that you contact the FSF and the GNU Project via email,
when possible. This allows for best routing of your query. The
-table below explains our various addresses and when to use them.
+table below explains our various addresses and when to use them.</p>
+
<dl>
-<dt>Information Needed</dt>
-<dd>Instructions</dd>
<dt>If you need technical support, technical information about GNU
software or other free software, or are trying to find a particular
free software or GNU program,</dt>
@@ -46,50 +48,69 @@
"http://directory.fsf.org/">Free Software Directory</a> and our
<a href="http://www.fsf.org/resources/service/">service
directory</a>.</dd>
-<dt>For inquires about the content of our website, ideas for our
+
+<dt>For inquiries about the content of our website, ideas for our
website, or corrections of typographical errors,</dt>
-<dd>Contact the GNU Webmasters <a href=
-"mailto:address@hidden"><address@hidden></a>.</dd>
+<dd>contact the GNU Webmasters <a href=
+"mailto:address@hidden"><address@hidden></a>. (Except
+mail about the web pages for specific GNU packages should be directed to
+the maintainers of the package.)</dd>
+
<dt>For inquiries about donating to the FSF, ordering merchandise
from the FSF, or to check on the status of your order,</dt>
-<dd>Check the <a href="/order/order.html">order form</a>, and then
+<dd>check the <a href="/order/order.html">order form</a>, and then
contact the FSF Ordering Department <a href=
"mailto:address@hidden"><address@hidden></a> with
questions.</dd>
+
<dt>To submit ideas for the GNU task list,</dt>
-<dd>See our <a href="/prep/tasks.html">task list page</a>.</dd>
+<dd>see our <a href="/prep/tasks.html">task list page</a>.</dd>
+
<dt>To ask questions about maintaining <a href=
"/philosophy/categories.html#GNUsoftware">GNU software</a>, or to
submit your software for consideration to become a <a href=
"/philosophy/categories.html#GNUprograms">GNU program</a>,</dt>
-<dd>Take a look at <a href="/prep/maintain_toc.html">GNU
+<dd>take a look at <a href="/prep/maintain/">GNU
Maintainers' Guide</a>, the <a href="/help/evaluation.html">GNU
Software Evaluation form</a>, and/or contact <a href=
"mailto:address@hidden"><address@hidden></a>.</dd>
-<dt>If you have a real-world question about free software licensing
-and copyrights (save license violation reports--see below),</dt>
-<dd>Please read our <a href="/philosophy/license-list.html">license
-list page</a>, our <a href="/copyleft/copyleft.html">copyleft
-page</a>, and then contact <a href=
-"mailto:address@hidden"><address@hidden></a>.</dd>
+
+<dt>To ask questions about <a
+href="http://savannah.gnu.org">savannah</a>, our hosting server
+available for both GNU and non-GNU projects,</dt>
+<dd>please see the <a
+href="http://savannah.gnu.org/contact.php">savannah contact page</a>.</dd>
+
<dt>If you want to report a free software license violation that
you have found,</dt>
-<dd>Please read our <a href="/copyleft/gpl-violation.html">license
+<dd>please read our <a href="/copyleft/gpl-violation.html">license
violation page</a>, and then contact <a href=
"mailto:address@hidden"><address@hidden></a>.</dd>
-<dt>If you currently have an email forward from the gnu.org domain,
-and need it updated,</dt>
-<dd>Contact <a href=
-"mailto:address@hidden"><address@hidden></a>.</dd>
+
+<dt>If you have a real-world question about free software licensing
+and copyrights (save license violation reports—see above),</dt>
+<dd>please read our <a href="/philosophy/license-list.html">license
+list page</a>, our <a href="/copyleft/copyleft.html">copyleft
+page</a>, and then contact <a href=
+"mailto:address@hidden"><address@hidden></a>.</dd>
+
<dt>If you are <strong>actively</strong> maintaining or working on
a GNU project, and need an account on a GNU or FSF machine,</dt>
-<dd>Contact <a href=
-"mailto:address@hidden"><address@hidden></a>.</dd>
+<dd>see <a href="/software/README.accounts.html">machine access
+information</a> and contact <a href=
+"mailto:address@hidden"><address@hidden></a> if problems.</dd>
+
<dt>If you are working on an FSF-copyrighted GNU program, and need
to handle copyright assignment,</dt>
-<dd>Contact <a href=
+<dd>contact <a href=
"mailto:address@hidden"><address@hidden></a>.</dd>
+
+<dt>If you currently have an email forward from the gnu.org domain,
+and need it updated,</dt>
+<dd>contact <a href=
+"mailto:address@hidden"><address@hidden></a>.</dd>
</dl>
+
<!-- If needed, change the copyright block at the bottom. In general, -->
<!-- all pages on the GNU web server should have the section about -->
<!-- verbatim copying. Please do NOT remove this without talking -->
@@ -110,14 +131,16 @@
"/server/standards/README.translations.html">Translations README</a> for
information on coordinating and submitting translations of this
article.</p>
-<p>Copyright © 2007 Free Software Foundation, Inc.,</p>
+<p>Copyright © 2008 Free Software Foundation, Inc.,</p>
<address>51 Franklin St, Fifth Floor, Boston, MA 02110,
USA</address>
<p>Verbatim copying and distribution of this entire article are
permitted worldwide, without royalty, in any medium, provided this
notice, and the copyright notice, are preserved.</p>
-<p>Updated: <!-- timestamp start -->
-$Date: 2007/10/11 22:01:59 $ <!-- timestamp end --></p>
+<p>Updated:
+<!-- timestamp start -->
+$Date: 2008/04/07 16:02:55 $
+<!-- timestamp end --></p>
</div>
<div id="translations">
<h4>Translations of this page</h4>
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