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Re: [PATCH v3 1/2] GitLab: Add "Bug" issue reporting template


From: John Snow
Subject: Re: [PATCH v3 1/2] GitLab: Add "Bug" issue reporting template
Date: Thu, 3 Jun 2021 10:12:21 -0400
User-agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Thunderbird/78.10.1

On 6/3/21 7:52 AM, Stefan Hajnoczi wrote:
On Thu, Jun 03, 2021 at 10:20:24AM +0100, Daniel P. Berrangé wrote:
On Thu, Jun 03, 2021 at 09:45:43AM +0100, Stefan Hajnoczi wrote:
On Wed, Jun 02, 2021 at 08:11:28PM -0400, John Snow wrote:
Based loosely on libvirt's template, written by Peter Krempa.

CC: Peter Krempa <pkrempa@redhat.com>
Signed-off-by: John Snow <jsnow@redhat.com>
---
  .gitlab/issue_templates/bug.md | 63 ++++++++++++++++++++++++++++++++++
  1 file changed, 63 insertions(+)
  create mode 100644 .gitlab/issue_templates/bug.md

diff --git a/.gitlab/issue_templates/bug.md b/.gitlab/issue_templates/bug.md
new file mode 100644
index 00000000000..9445777252b
--- /dev/null
+++ b/.gitlab/issue_templates/bug.md
@@ -0,0 +1,63 @@
+<!--
+This is the upstream QEMU issue tracker.
+
+Before submitting a bug, please attempt to reproduce your problem using
+the latest development version of QEMU, built from source. See
+https://www.qemu.org/download/#source for instructions on how to do
+this.

It's likely that those unfamiliar with QEMU, especially non-developers,
won't be able to do this:

The wording requires the reader to figure out that "latest development
version of QEMU" is none of the big 6.0.0, 5.2.0, etc download links at
the top of the page but the small text "The latest development happens
on the master branch" sentence below the fold. Then they need to look
around the page to find out how to download the master branch and build
from source.

I suggest referring directly to the build instructions instead of
requiring the reader to make several connections in order to do what
we're (indirectly) asking:

   Before submitting a bug, please attempt to reproduce the problem with
   the latest qemu.git master built from source. See the "To download and
   build QEMU from git" section at https://www.qemu.org/download/#source
   for instructions.

I do wonder if this will discourage people from submitting  a bug report,
if they're unable to actually do this. We have a fairly frequent stream
of users who seek help trying to build QEMU - usually they fail to even
get the right depedancies installed.

Perhaps word it so it doesn't come across as such a strict sounding
requirement ? I'm not entirely happy with the below text, but something
more forgiving like:

    If you are able to, it will facilitate QEMU bug triage if an attempt
    is made to reproduce the problem with the latest qemu.git master
    built from source. ...etc..

Sounds good.

Stefan


I agree, thank you for this suggestion. I will work this in.

--js




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