Re: [Qemu-devel] [qemu-web PATCH v2] add support page

[Alex Bennée]

Daniel P. Berrangé <address@hidden> writes:

> On Mon, Sep 09, 2019 at 02:58:42PM +0100, Alex Bennée wrote:
>> This is intended to be a useful page we can link to in the banner of
>> the IRC channel explaining the various support options someone might
>> have.
>>
>> Signed-off-by: Alex Bennée <address@hidden>
>> Reviewed-by: Marc-André Lureau <address@hidden>
>>
>> ---
>> v2
>>   - add cleanups suggested by Stefan
>> ---
>>  support.md | 40 ++++++++++++++++++++++++++++++++++++++++
>>  1 file changed, 40 insertions(+)
>>  create mode 100644 support.md
>
> I would have expected some other file to be modified to link to this
> page from elsewhere on the website too.

The initial use-case is to link from the IRC channel so I avoided making
a decision on the layout of the rest of the page.

>
>>
>> diff --git a/support.md b/support.md
>> new file mode 100644
>> index 0000000..9174bbb
>> --- /dev/null
>> +++ b/support.md
>> @@ -0,0 +1,40 @@
>> +---
>> +title: Support
>> +permalink: /support/
>> +---
>> +
>> +If you have a support question that is not answered by our
>> +[documentation](/documentation) you have a number of options available
>> +to you.
>> +
>> +If the question is specifically about the integration of QEMU with the
>> +rest of your Linux distribution you may be better served by asking
>> +through your distribution's support channels. This includes questions
>> +about a specifically packaged version of QEMU. The QEMU developers are
>> +generally concerned with the latest release and the current state of
>> +the [master branch](https://git.qemu.org/?p=qemu.git) and do not
>> +provide support for QEMU binaries shipped by Linux distributions.
>> +
>> +Questions about complex configurations of networking and storage are
>> +usually met with a recommendation to use management tools like
>> +[virt-manager](https://virt-manager.org/) from the [libvirt
>> +project](https://libvirt.org/) to configure and run QEMU. Management
>> +tools handle the low-level details of setting up devices that most
>> +users should not need to learn.
>> +
>> +* There is a
>> +[address@hidden](https://lists.nongnu.org/mailman/listinfo/qemu-discuss)
>> +mailing list for user focused questions<br>
>> +If your question is more technical or architecture specific you may
>> +want to send your question to another of [QEMU's mailing
>> +lists](https://wiki.qemu.org/MailingLists)
>> +
>> +* A lot of developers hang around on IRC (network: irc.oftc.net,
>> +channel #qemu)<br> QEMU developers tend to hold normal office hours
>> +and are distributed around the world. Please be patient as you may
>> +have to wait some time for a response. If you can't leave IRC open and
>> +wait you may be better served by a mailing list.
>> +
>> +* If you think you have found a bug you can report it on [our bug
>> +  tracker](https://bugs.launchpad.net/qemu/)<br>
>> +Please see our guide on [how to report a bug](/contribute/report-a-bug/)
>
> For this content though:
>
> Reviewed-by: Daniel P. Berrangé <address@hidden>
>
>
> Regards,
> Daniel


--
Alex Bennée