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General reminder
From: |
John Darrington |
Subject: |
General reminder |
Date: |
Wed, 2 Nov 2011 19:02:31 +0000 |
User-agent: |
Mutt/1.5.18 (2008-05-17) |
This is a general reminder to everyone about how to ask for help with PSPP.
This message is sent to everyone who joins this list, but it seems that
some people joined a long time ago and have forgotten.
You are strongly recommended to read Eric Raymond's excellent text "How to ask
questions the smart way" which you can find at
http://catb.org/~esr/faqs/smart-questions.html
The following points in particular are especially relevant.
* State which version of PSPP you are using. In the GUI you can see this using
the menu Help|About - In the command line "pspp --version" will tell you. If
you are using a precompiled binary downloaded from some 3rd party website, or
a package from a distributes OS such as Ubuntu or Debian that is also
relevant.
* State the operating system you are using - and be specific as possible.
* Include in your message a copy of the syntax which you have been trying. If
you are using the GUI, the syntax automatically gets logged in the file
called
pspp.jnl
* Choose the right forum: If you are sure you have found a bug AND you are
using a very recent pspp version, then open a bug report at
http://savannah.gnu.org/bugs/?group=pspp AFTER you have checked to see that
it's not already been reported. If you are not sure whether your problem is
a bug or not, assume that it's not and ask on address@hidden Please do
not send help requests to the developer's mailing list.
* If somebody replies to your question and you need to follow it up, post your
follow-up question to the list. Don't send the person a private email unless
they explicitly invite you to.
Thanks for listening.
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