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[Phpgroupware-cvs] tts/doc README, NONE, 1.1.2.1 README.NOW, NONE, 1.1.2


From: Dave Hall <address@hidden>
Subject: [Phpgroupware-cvs] tts/doc README, NONE, 1.1.2.1 README.NOW, NONE, 1.1.2.1
Date: Sat, 01 Nov 2003 22:50:50 +0000

Update of /cvsroot/phpgroupware/tts/doc
In directory subversions:/tmp/cvs-serv9640/doc

Added Files:
      Tag: Version-0_9_16-branch
        README README.NOW 
Log Message:
probiz updates from lars - untested


--- NEW FILE: README.NOW ---
TTS is undergoing some masive changes at the molment, I have changed the format 
at least 4 times now.
Everytime I do this, I have to create upgrades.  Which is making things more 
difficault.  As I make my way
through the code, I am coming up with new and better ways of handling the data. 
 Until I have settled on a
format DO NOT run upgrades on it.  DO NOT use it for production!!! You WILL 
loose data this way.  I hope to
have everything settled in the next week.

You have been warned.
Joseph Engo

--- NEW FILE: README ---
New functions for TroubleTicketSystem

- Attachments
To add an attachment to a ticket, a group tts has to be created and every user,
who works with tts has to be in that group.

- New field "Type"
If Setup works correctly, the subcategories needed schould be created. If not,
create a global (under admin->admin, not admin->tts) category called "tts" and
a subcategory called "type". Every
subcategory added under "type" will then appear in the field.

- New field "Platform"
Same as "Type", with "platform" being a subcategory of "tts".

- New field "Effort"
It's just a string ;-)

- Auto-Filters
There are dropdown-boxes for "category", "assigned to", "created by" and 
"priority".
Choose any entry from the boxes and the list of tickets will be filtered.






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