[Paparazzi-devel] Thank you to everyone

[David Conger]

Hello,

With all this talk about orders I wanted to take a minute to thank  
everyone who ordered from PPZAUV. Your support is why we work so hard.  
We have shipped 100% of all orders in a timely manner. It takes  
usually less than 7 days from the time the order is received for us to  
program the autopilots, make the cables, package and ship.

We have seen the increase in orders lately and just want to thank all  
of you for your support. Without you it would not be possible for us  
to continue so THANK YOU!

Things to remember:
1. If the website shows in is in-stock it is truly in stock. We often  
get questions asking if we have these items and yes we do. We order  
100 units at a time and update the web store inventory often.
2. For USA based orders please use FedEx ground for inexpensive  
shipping. It is fast, reliable and full online tracking information is  
provided.
3. For international customers who use US Postal there is a flaw with  
their API. No matter what you select it returns the most expensive  
option (50.00 or more). In every case we issue a refund to your credit  
card or paypal the difference. We do not make any profit on shipping.  
We also apologize they have lost 2 orders so far. In both cases we  
issued full refunds but we encourage you to use FedEx for expensive  
orders to protect this investment for both of us.
4. We include cables to connect everything ordered with a bundle. So  
if you order a bundle with IR sensors you will get the cables ready to  
connect. We also program the latest u-blox firmware and apply the GPS  
configuration file from the Wiki.

Our goal is to make what you receive as close as possible to ready to  
fly. We also appreciate your business and if you are less than  
satisfied or have any issues please contact us. We have many customers  
who can verify we do everything we can to make your order experience a  
good one.

Best Regards,
David Conger
Owner PPZUAV, LLC
www.ppzuav.com