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Re: [Lynx-dev] Website shows blank page in Lynx browser

From: Karen Lewellen
Subject: Re: [Lynx-dev] Website shows blank page in Lynx browser
Date: Mon, 14 May 2018 15:58:16 -0400 (EDT)

as I just told your associate Sandra, I have no reason to be patient,
 because  this is a public service, you work for me and others like me.
I am to put my work related library research on hold... until when?
Did you hold public consultations to determine how those who use the library's on line resources would be impacted by your slamming the technology door in their faces? Many of whom are using a variety of tools having little to do with accessibility so to speak. For example I was just told you will not support windows phone users, those phones have a history of not working well with Java what are they to do. Get another phone because you say as much? I pointed out to Sandra that many who come across these issues are not going to complain because they are used to being treated like their needs do not matter. Newcomers using older machines, individuals with print disabilities making accessing the library emotionally expensive. As a reporter I have met people say with dyslexia who are actually afraid to use the library at all.

So they manage to find private ways to access library services...only to now have you tell them over and over everywhere, you must change your technology or you will not be welcome here. the library is not even choosing words carefully, plus lying about the benefits of said new account for mobile users. If you wished me to patient, you would have consulted with the public before shutting us out. i disagree about your claim regarding notification. Java scripting is in part supposed to link systems together. Meaning if I am using a part of the site your java scripting no longer recognizes, then notifications will not be way to tell from the outside. I will add that even some JavaScript friendly browsers like elinks do not work on the areas of the all. You cannot test everything, and because this is a public service, figuring things out after you have discriminated against taxpayers for whom you work is not tolerable.

 On Mon, 14 May 2018, Kyle Bachan wrote:

Hi Karen,

The issue with not receiving a call when an item is on hold does not sound
like it has anything to do with javascript as it would occur in the backend
once an item is placed on hold. I would need to open a ticket on this for
further investigation. Just so you know though, if anything like this
happens and you receive a charge, you are able to call the library and
explain the situation and they will generally forego the charge.

The advanced search is something though that I can add to my list of things
to investigate. As a new contractor, one of my goals while I'm here is to
definitely make this site a lot more accessible (and I have noted several
issues here that are not javascript related) than it has been but it is a
very large platform so I appreciate your patience on this matter.


On Mon, May 14, 2018 at 1:49 PM, Karen Lewellen <address@hidden>

I am speaking of the advance search area of the site.
First two buttons on the home page, search and account, are script taking
you nowhere.
Indeed several choices  down, one finds the text filed for searches.
However, unlike previously the sub categories for choices, movies / dvds,
items I can borrow, etc. are gone.
For example if you search Wayne w dyer, you will get well over  100 items
in the collection.
Now if you wish to narrow, using the advance search, which is the only way
to filter beyond title author and most recent, you are taken to a
page...which states java script is required.
You can select  from an option box for say movie/ dvds, but there is no
button   after the five or so pages of extra choices, branch,  for example,
or language, that even lets you submit the search at all.
Additionally, I have done other small tests, managed to log in via our
separate but not equal door, and place an item on hold...only not to be
called when the item reached a branch incurring a penalty for not picking
up the item.
Suspect that you are so busy telling people what technology they must use
for a taxpayer service that the system does not work in sync.
 Did the Toronto Public Library conduct discussions with the city before
force feeding these technical requirements?

On Mon, 14 May 2018, Kyle Bachan wrote:

Hi Karen,
What is the issue with the "requiring a mouse click for searches speaks
volumes"? You never mentioned that before. Currently, I can hit enter
within the search box and it searches without the need for javascript...

On Mon, May 14, 2018 at 1:25 PM, Karen Lewellen <address@hidden


Hi Kyle,
Any update on this effort from your end?
Personally given the back door setup the library is attempting, only Java
script users allowed in the front, I am preparing to contact your
It is a well grounded legal concept in Ontario that public taxpayer
services are to be equal for requiring a mouse click for
speaks volumes.

On Wed, 11 Apr 2018, Kyle Bachan wrote:


I have a Lynx problem that you might be able to help with:

I have a customer who would like to view our website in the text-based
browser. At the very least, our website should display a message saying
that "We're sorry, you need to enable Javascript to view this" etc.
However, this page appears to show blank in Lynx. The interesting thing
that I do see the correct content appearing when connecting to the
localhost version of the browser which makes me think this might be
to a certificate or subdomain issue.

For reference, the website I am trying to access via Lynx is

I've posted a stackoverflow question
as well which has some screenshots that might show you more information.
Any help would be much appreciated. Thank you very much for your time.


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