[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Re: LYNX-DEV Lynx service desk
From: |
Al Gilman |
Subject: |
Re: LYNX-DEV Lynx service desk |
Date: |
Fri, 28 Feb 1997 11:49:17 -0500 (EST) |
From: Klaus Weide <address@hidden>
On Fri, 28 Feb 1997, Jim Spath (Webmaster Jim) wrote:
> I've been thinking of ways we could improve our appearance as
> an organization as well as handle the variety of "bug" messages
> that show up on Lynx-Dev. Sometimes I feel that questions by
> novices or other problems are unanswered, or perhaps answered
> by too many differing answers.
>
and Klaus Weide responded:
... I am not convinced
the current system is broken.
and Al Gilman weighed in:
I understand the principle of "If 'taint broke, don't fix it." On the
other hand, I think that the quality level with which we are delivering
this service bears looking at. I suspect that there are doable things
that would make the service better and easier to deliver.
Gregory Rosmaita mentioned a similar urge to me recently.
Jim, if you would Web-post a whitepaper discussing what you think are
the issues and options here, I will read and comment on it.
--
Al Gilman
Ref: http://www.access.digex.net/~asgilman/lynx/plans/situation_2.html
;
; To UNSUBSCRIBE: Send a mail message to address@hidden
; with "unsubscribe lynx-dev" (without the
; quotation marks) on a line by itself.
;