Re: [Linphone-users] Clean uninstall of Linphone from Windows 10

[julien.fb]

Dear Simon,

Please do not use default identity. That account was just creating for testing 
purpose with basic functionalities but is not meant to be used.

You may also clean the file trees : 
https://wiki.linphone.org/xwiki/wiki/public/view/Linphone/Desktop%20application%20Files%20Tree/

Best regards,

Julien Favre-Bulle
Business Developer


-----Message d'origine-----
De : Linphone-users 
<linphone-users-bounces+julien.fb=belledonne-communications.com@nongnu.org> De 
la part de simon.edwards@integratedcomms.co.uk
Envoyé : lundi 4 octobre 2021 20:13
À : linphone-users@nongnu.org
Objet : Re: [Linphone-users] Clean uninstall of Linphone from Windows 10

Dear Julien,

Many thanks for this.

I uninstalled the version I was using, and installed the latest version from 
your link, but the previous config still persists.  Specifically, I cannot 
reset the Default identity to anything other than what was originally installed.

So, the sip address of this default identity is wrong, and it just feels like 
the uninstall process is leaving things behind that it should not do.

I do like the new features though!  And I see there is now an option to Exit 
App on Close Window. Nice!

Best wishes

Simon

On 2021-10-04 09:08, julien.fb@belledonne-communications.com wrote:
> Dear Simon,
> 
> You may install the latest version of Linphone for Desktop which bring 
> a lot of new developments :
> https://www.linphone.org/snapshots/windows/app/
> 
> If you want to quit Linphone, please use the menu with the 3 
> horizontal bars icon and then choose Quit. If you use the X icon for 
> the bar menu, it will simply close the window but Linphone will still 
> be active.
> 
> Best regards,
> 
> Julien Favre-Bulle
> Business Developer
> 
> -----Message d'origine-----
> De : Linphone-users
> <linphone-users-bounces+julien.fb=belledonne-communications.com@nongnu
> .org> De la part de simon.edwards@integratedcomms.co.uk
> Envoyé : lundi 4 octobre 2021 17:47
> À : linphone-users@nongnu.org
> Objet : [Linphone-users] Clean uninstall of Linphone from Windows 10
> 
> I'm getting some problems with Linphone (Desktop 4.2.5 - Qt5.14.2  
> Core
> 4.4.19) on Windows 10, in that I'm trying to change the config and 
> tell Linphone to register to a different server, but it seems to want 
> to still try to connect to the original server.
> 
> So, I've been trying to uninstall Linphone and re-install it, but each 
> time I try, when I launch Linphone again, it has all the old config 
> preserved, and it still tries to connect to the old server. It looks 
> like its trying the newly configured server, but looking at a 
> wireshark trace, I can see it's still trying the old one.
> 
> I have tried uninstalling, plus deleting the Linphone directory in
> ProgramFiles(x86) (which was left behind by the uninstall), and I also 
> deleted any keys referring to Linphone from the registry, and deleted 
> all the temporary Windows files.  But reinstalling after all that 
> still leaves a load of preserved configuration stuff in the app.
> 
> How can I do a complete uninstall, and remove everything that relates 
> to Linphone, so I can do a totally clean install from scratch?  (Apart 
> from re-installing Windows!)
> 
> Thanks
> 
> Simon
> 
> P.S. Another annoying bug is that when I quit Linphone, it still 
> remains in memory doing its stuff, as you can see it in TaskManager.
> Please - when we quit the app can we make sure the app does in fact 
> quit?!
> 
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> 
> 
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