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Re: [Linphone-users] Password RESET and account-manager update

From: Peio Rigaux
Subject: Re: [Linphone-users] Password RESET and account-manager update
Date: Thu, 16 Sep 2021 16:12:06 +0200
User-agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Thunderbird/91.1.0


The account-manager was updated on, the service is now back online.

This update contains many fixes.

One of them is that we removed the "old password" field so you can change your password when you forget it, as long as you use the account associated email, so you can recover your accounts.

Do not hesitate to answer to this mail if you don't receive the confirmation email (please do communicate to us the domain of your email provider in this case).

This update was quite long because we had to do a big refactoring to ease the next updates.

Thanks for your comprehension.


Peio Rigaux
Junior DevOps Engineer
Belledonne Communications, the company behind Linphone

Le 15/09/2021 à 18:33, David Rebar a écrit :
Those links only serve to "uniquely verify" to login to an account without a password. Those links do not allow change of password. Here is the screen I get on an attempt to change password once I'm authenticated through those links.

I do not have my old password. All attempts to change my existing password fail. That is the reason I need a password reset.

Unique Authentication is not the same as a password reset or change.

If someone there would test, you would see. This is a perpetual bug mentioned in your groups and other forums. You spend a lot of time addressing the issue because it is not fixed.

Trying to Be a Linphone User, but stuck in an infinite loop where I can not reset my password
Dave Rebar

On Wed, Sep 15, 2021 at 10:13 AM jehan.monnier <> wrote:
Recover links:

Best regards

Le 15 sept. 2021 à 14:04, David Rebar <> a écrit :

Can I get a password RESET please?

There is no automated way to get a password reset. Or is there?

Original password got overwritten while changing it and is not recoverable.

I am able to get logged in with a verification link, but am unable to change my password because I don't have a correct password. Infinite recursive loop....

Please Help? The Forum is full of these types of issues with no answers or resolutions.

Should I delete the account and redo? But most servers won't allow the same credentials to be reused.

Dave Rebar

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