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Re: [Linphone-users] Unable to create account

From: Bret Busby
Subject: Re: [Linphone-users] Unable to create account
Date: Wed, 9 May 2018 23:30:12 +0800

On 03/05/2018, Bret Busby <address@hidden> wrote:
> On 03/05/2018, Bret Busby <address@hidden> wrote:
>> Hello.
>> After having seen the message(s) about Linphone for Android, I decided
>> to try to install it on my Android cellphone.
>> The problem arose when I tried to set up the account, and, in the
>> setup process, it told me that it had sent me an SMS message to the
>> phone, from which, I had to retrieve the authorisation code, and enter
>> it in the form for the account setup.
>> Without knowing how to go to the SMS message, from the Linphone
>> account setup, I fumbled with the stuff, and managed to get out and
>> access the SMS message, and got the four digit authorisation code.
>> However, I could not resume the account setup process, and, so I had
>> to apparently initiate a new account setup process, but now, after
>> entering the username, whilst it displays a SIP address

>> "Your SIP address is <address@hidden>"

>> now, when I select the Create Account button, instead of the process
>> progressing, it now (after a while......)  returns the error message
>> "<something like "unable to query server">"
>>  - I have given up waiting, this time, after about ten minutes.
>> So, after about half an hour, I am unable to create an account.
>> Amongst other apstects to this, I suggest that, if it is to require
>> the retrieval and input of the authorisation code, the process
>> include, when the message stating that the SMS message is sent, is
>> displayed, an option to suspend the account creation process, so that
>> the authorisation code can be retrieved, and then, the account
>> creation process, resumed.
>> At this stage, I have Linphone installed, and, it is unusable, as it
>> prevents me from creating an account, due to the messing around with
>> the suthorisation code.
>> It has occurred to me, that the sip account may have been created, and
>> unusable without the authorisation code, but, no process is shown, for
>> accessing the SIP account, to enter the authorisation code, if that is
>> the case.
>> It is frustrating.
> After (the most recent instance) the process taking about 20 minutes
> to return the error (I am using WiFi, about a meter from the WiFi
> router), the error returned, is
> "Failed to query the server. Please try again later."

After repeated attempts, I have managed to get an account created,
using my cellphone.

Username is as above.

Now, I wait and see whether anyone I know, contacts me, using Linphone.

A question has occurred to me.

I have a skype account, which I had set up and used, on a Linux
computer, and, the account seems to work on my Android cellphone.

With Linphone, Linphone is available for Windows, Linux, Android, and,
iOS, from what I understand.

When I created my Linphone account, on my Android cellphone, the
process prompted me for, and, I entered, the cellphone number. I also
selected, and, entered my username; bretbusby .

Now, the question is this; is that account, tied to that cellphone
number, or, can it be used also from another device?

Thence (this does not apply to me, but, to others), if that account
can also be used from other devices, if a person sets up a Linphone
account, on an Android cellphone, could the same account, be used on
an iPad? Or, do different accounts need to be used on different
devices, and/or, different operating system platforms?

Thank you in anticipation.

Bret Busby
West Australia

"So once you do know what the question actually is,
 you'll know what the answer means."
- Deep Thought,
 Chapter 28 of Book 1 of
 "The Hitchhiker's Guide to the Galaxy:
 A Trilogy In Four Parts",
 written by Douglas Adams,
 published by Pan Books, 1992


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