Re: [Linphone-users] Video call gets disconnected after 10 minutes

[Hemachandran.P]

Hello Leland,

 

First thanks a lot for your reply. Yes I am having Windows Laptop.

I also had this doubt that reset is happening at client side but there is another client who connects successfully throughout the call and disconnection happens only for me.

The other parties use Video conference through TV bridge and only I am using Linphone.

 

Best Regards,

Hema.

+914466049600-3128 or +914430619600-3128

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From: address@hidden [mailto:address@hidden On Behalf Of Leland Green
Sent: Tuesday, March 08, 2016 10:31 PM
To: address@hidden
Subject: Re: [Linphone-users] Video call gets disconnected after 10 minutes

 

This makes me think it is the client side that is disconnecting/timing-out. Is there any chance the hardware is being put to sleep? I think Windows will do this by default when a laptop is running on battery! So you need to disable the sleep feature. To do that, edit the power options (from Control Panel) for your current profile, or select the "Always On" profile. 

 

If you are not running Windows, is there a similar setting in your OS? 

 

If I'm right, the call would last longer by simply pressing a key or moving the mouse while it is going. (Something you may not do if you're in a call.)

 

The "connection reset by peer" means it is not this device that reset, but a peer. Since there is only one other peer in this conversation, it seems it must be the "client".

 

But I'm a newbie here, so anyone/everyone feel free to correct me. (Always.) :)

 

Hope this helps,

Leland...

 

On Tue, Mar 8, 2016 at 12:54 AM, Hemachandran.P <address@hidden> wrote:

Hello,

 

Could someone help me out if you have faced below similar issue.

 

Thanks & Regards,

Hema.

Information in this email is proprietary and Confidential to Jasmin Infotech.  Any use, copying or dissemination of the information in any manner is strictly prohibited. If you are not the intended recipient, please destroy the message and please inform to us. 

 

From: linphone-users-bounces+hemachandran.p=address@hidden [mailto:linphone-users-bounces+hemachandran.p=address@hidden] On Behalf Of Hemachandran.P
Sent: Tuesday, February 23, 2016 2:12 PM
To: address@hidden
Subject: [Linphone-users] Video call gets disconnected after 10 minutes

 

Hello,

 

Could anyone help me to solve this issue - Video call gets disconnected after 10 minutes.

I am using Windows Laptop and making a video call through Linphone, this SIP call lasts always only for 10-15 minutes and call gets disconnected.

 

The below error message occurs in the log.

 

“Error receiving RTP packet: Connection reset by peer, err num  [10054],error [-1]”

 

Thanks & Regards,

Hema.

 

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