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Re: [Linphone-users] iOS settings gone after update

From: BIENKOWSKI Guillaume
Subject: Re: [Linphone-users] iOS settings gone after update
Date: Fri, 19 Sep 2014 17:43:06 +0200

Hello Florian,

If you have a PC or a Mac, you can grab the logs from the iPhone Configuration Utility (you'll find it on the web).
For the logs, I suggest:
- enable the debug logs from the Advanced settings
- take a small session where you go to background mode
- take another where you start the app *after* having killed it from the iOS multitasking view.

For the missing settings.. there's not much we can do unless it is reproducible easily.



On Fri, Sep 19, 2014 at 5:00 PM, Florian Hähnel <address@hidden> wrote:
Hello Guillaume,

On 19.09.2014, at 16:26, BIENKOWSKI Guillaume <address@hidden> wrote:

Hello Florian,

This is strange. Could you tell us which settings were missing? All of them? 
If yes, you must have landed in the Wizard when relaunching the app, am I right?
yes, all of them. I landed in the Wizard

We have changed the way some settings are stored in the last version: the background mode and the launch at reboot.
We added some migration code for these 2, but the rest should not have changed.

Do you remember which version you updated from and to ? 
I upgraded from 2.2.1 to 2.2.2

meanwhile I've reinserted all settings again.

I’m using Linphone on iPhone 4 (iOS 7.1.2) to reach my FritzBox at home from remote.
I made also some testings with background function. as soon as I leave the app (and it is running in the background) I can’t be called any longer. also I have the feeling that it reregisters very often.
Is there any chance to get my fingers on a debug log file? I would love to send it to you.

Thanks for your help!

On Fri, Sep 19, 2014 at 3:06 PM, Florian Hähnel <address@hidden> wrote:
Hey guys,

after the update to the most recent version all settings in the Linphone App on my iPhone were gone.
Anyone with similar problems?

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