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[Linphone-developers] Linphone's audio corrupted by iCUE program


From: Lord Alabast
Subject: [Linphone-developers] Linphone's audio corrupted by iCUE program
Date: Wed, 9 Nov 2022 13:58:37 -0500

Good Day,

I use Linphone every day for work, and recently my headset went caput. I bought a Corsair HS80 RGB Wireless Headset to replace the old one, but quickly ran into issues. There were several settings, such as microphone volume, which could only be changed by downloading the iCUE program and accessing the settings there.

I got approval from my work's IT to download the application, and those settings have been fixed, but for some reason downloading iCUE has corrupted all audio in Linphone. The test ringer makes a terrible shrill noise, and callers cannot be understood. The headphones do not have such corrupted audio anywhere outside of Linphone, the Microphone works perfectly within Linphone still, and Linphone still plays audio correctly through any source except the Headphones.

I feel like I've done everything I can--made sure both the Headphones, iCUE, and Linphone are fully updated, fiddled with settings to try to correct the error. Nothing is working.

Corsair's a fairly popular company, from what I understand, so is there anything that can be done to fix the audio corruption?

Thank you.

Regards,

Nathaniel

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