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Re: [Linphone-developers] Issues with the App

From: Peio Rigaux
Subject: Re: [Linphone-developers] Issues with the App
Date: Tue, 9 Mar 2021 18:40:17 +0100
User-agent: Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.12.0

Hello Praktiki.

I will need more info to help you.

Do you use a account ?

Which platform do you use ? (MacOS,Windows,GNU/Linux,Android,iOS)

Which version of the app do you use, and where did you get it from ?

Can you please make sure that logs are enabled in the settings, reproduce the issue, then click on "send logs" and give me the generated link ?


Peio Rigaux
Junior Software Engineer
Belledonne Communications, the company behind Linphone

Le 09/03/2021 à 13:49, Praktiki Kant a écrit :
  To whom this may concern,

I am struggling with the use of the app Linphone. For some reason I am not able to call anyone via my SIP account. It always says user not found. I have tried to change settings on  my phone, in the app and even with my Wifi account. I do not know why the app does not connect calls with my phone even though it says active and shows a green point. 

I am not sure wether this is the right adress, however, it would be really nice if you had some advice. 

King regards

Dorothee Meyer

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