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Customizing more than one type of reminder
From: |
Nick Bower |
Subject: |
Customizing more than one type of reminder |
Date: |
Tue, 16 Oct 2001 14:18:01 +0100 |
I'm adapting gnats4/gnatsweb to our external call-centre and internal
fault reporting needs (great apps btw). I need to configure reminders
if:
a) responsibility is not delegated within x hours
b) a problem sits open for x hours
Am i right in thinking i can modify dbconfig, change the format of the
submitters file accordingly to include 2 times instead of 1, then create
a custom at-pr to send emails if either of these fields are in their
default states?
cheers, nick
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