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Re: BugCommunicator as a GRUB BTS


From: Yoshinori K. Okuji
Subject: Re: BugCommunicator as a GRUB BTS
Date: Wed, 30 Oct 2002 09:45:01 +0900
User-agent: Wanderlust/2.8.1 (Something) SEMI/1.14.3 (Ushinoya) FLIM/1.14.3 (Unebigoryƍmae) APEL/10.3 Emacs/21.2 (i386-debian-linux-gnu) MULE/5.0 (SAKAKI)

At 29 Oct 2002 10:19:03 -0500,
Neal H. Walfield wrote:
> I certainly appreciate these arguments, however, I would appreciate it
> (as I think would others) if you could briefly enumerate what
> separates bugcomm from the others.  That is, which design issues does
> bugcomm try to correct; just calling it better does not mean anything
> without arguments for why it is so.

You are right, but I'm too lazy to enumerate all of them, so I
describe some of them here:

* Followups using your favorite mailer

You can add followups via e-mail, like JitterBug and Debian's
BTS. Original bug reports can be sent to an arbitary number of mailing
lists.

* No need to use any special client

You can report bugs using your favorite web browser. You can add
followups using your favorite mailer.

* Dynamic customization via WWW

You don't have to stop the system to change most of settings.

* Support for multiple projects

You can manage an arbitary number of projects in a single system.

* No login, no password

You don't have to create a user at all. So you don't have to remember
one more password. All authentications are done via e-mail.

* Arbitrary bug attributes

You can add arbitary fields associated with bugs. You can use two
types of fields, text fields and selection fields. You can also
restrict text fields to a pattern using a regular expression.

* Extensibility

Because it is written in the scripting language Ruby and
well-designed, it is easy to modify it.


BugCommunicator has some other advantages (such as I18N), but I guess
I won't have to list up any more, because I don't know any other BTS
which fulfills those points in good quality.

I don't say that BugCommunicator is the best BTS for everyone, but if
you need a flexible, simple, and still powerful BTS, BugCommunicator
could be the best choice.

Okuji




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