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From: |
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Subject: |
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Date: |
Mon, 12 Apr 2004 14:24:31 -0500 |
Thank you for your message to Usbirthcertificate.com. This message is
automatically generated. Please read this entire response as it answers the
most common questions we receive.
If you are asking how to obtain a certified birth certificate all you need to
do is go to our website at:
http://www.usbirthcertificate.com/
Once you get to the website you will need to click on Order Birth
Certificate, fill out the order form on your computer then print the form, sign
it and fax it to us. You cannot send your birth certificate request by email
as we need a signature from you. Every applicant has to FAX the birth
certificate order form to us.
If you are sending a email to check the status of a previously placed order
with our company, please call our office and speak to someone in person for
quicker service. 888-629-2016
PLEASE CHECK THE PROCESS TIMES PAGE FOR THE EXACT PROCESSING TIME FOR
EACH STATE. BELOW IS THE ADDRESS TO THE PROCESS TIMES PAGE.
http://www.usbirthcertificate.com/process.html
We CANNOT change, add or amend information on birth certificates, we can only
obtain what is already on file with the state where your birth took place.
If you are inquiring about US citizens born anywhere outside the United States
then please go to this website and read the information listed. There is a
specific toll free telephone number listed on this website where all questions
about records of birth abroad can be answered.
http://www.usbirthcertificate.com/record.html
If you were born outside the United States to non United States citizens then
we cannot obtain a birth certificate for you.
Below the following paragraphs are answers to common questions:
Q: Can USBirthcertificate.com change any information on my birth
certificate?
A: WE CANNOT CHANGE/ADD/OR MODIFY ANY INFORMATION ON A BIRTH
CERTIFICATE. You must contact the Department of Vital Records where the birth
took place.
Q: Is my information safe to send over the internet?
A: Your personal information is not sent over the internet because
you fill out the information then you print the form, sign it and FAX it to us.
Q: Are the certificates USBirthcertificate.com obtains legal?
A: The birth certificates we obtain are 100% legal certified
certificates issued by the appropriate government agency for the state where
you were born. These certificates can be used for ANYTHING that requires a
birth certificate.
Q: Is my personal information safe?
A: All information that is faxed or sent to USBirthcertificate.com
is kept private and confidential. Your information will NEVER be sold or given
to any outside company. We respect your privacy.
Q: I need my certificate faster than what is posted on your
website. Can you get them any faster?
A: We can get some states quicker than what is posted on the
website. When emergency service is needed please call us so we can go over the
procedure and exact processing time for each case. There is a one time $25
surcharge for emergency service per name.
Q: My child does not have a drivers license or identification card?
A: If applying for a minor please make a copy of one of the
parents drivers license.
Q: What if I have lost my drivers license or identification card?
A: If a drivers license copy is needed and you do not have a
drivers license please write a short letter on a separate sheet of paper
stating why you do not have a drivers license and that you need a birth
certificate to get a new drivers license.
Q: What if I will not be home when the overnight courier delivers
my birth certificate?
A: Someone must be at the address to sign for the birth
certificate when it arrives. If no one will be at the address, please leave a
note taped to your door stating to please leave the package at the door and
please sign that note. If you have to send the certificate to your work
address that is fine because someone will be there to sign for it.
Q: What if the state where my birth took place does not have a
record of my birth?
A: If applying for a birth certificate and when we search for the
record and no record is found on file then a no record of birth certificate
will be issued. This no record of birth can be used to obtain a passport if
needed.
Q: Can you send birth certificates internationally?
A: Yes. International shipping orders need to have the shipping
address left blank on the order form. You need to type out your full
international address on a separate piece of paper and fax that with your
order. International shipping will have an extra Federal Express fee which
will be charged to your credit card.
Q: When can I send my information to USBirthcertificate.com
A: You can fax your requests to us 24 hours a day 365 days a year.
Q: Can USBirthcertificate.com register or change information about
a birth?
A: No, we can only obtain records that are already on file with the
appropriate government agency.
Q: Can I send an email to USBirthcertificate.com to ask if a birth
certificate is on file?
A: No, you must fill out the order form and fax it to us.
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