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www/help gethelp.html
From: |
Karl Berry |
Subject: |
www/help gethelp.html |
Date: |
Mon, 29 Mar 2010 23:05:41 +0000 |
CVSROOT: /web/www
Module name: www
Changes by: Karl Berry <karl> 10/03/29 23:05:41
Modified files:
help : gethelp.html
Log message:
escalate to address@hidden
CVSWeb URLs:
http://web.cvs.savannah.gnu.org/viewcvs/www/help/gethelp.html?cvsroot=www&r1=1.23&r2=1.24
Patches:
Index: gethelp.html
===================================================================
RCS file: /web/www/www/help/gethelp.html,v
retrieving revision 1.23
retrieving revision 1.24
diff -u -b -r1.23 -r1.24
--- gethelp.html 13 Apr 2009 21:18:30 -0000 1.23
+++ gethelp.html 29 Mar 2010 23:05:38 -0000 1.24
@@ -60,9 +60,15 @@
solution from us, you may still get one from another user who reads our
bug report mailing lists.</p>
-<p>Please do not ask us to help you install software or learn how to use
-it—but do tell us how an installation script fails or where
-documentation is unclear.</p>
+<p>In other words, please do not ask us to help you install software or
+learn how to use it—but do tell us how an installation script
+fails or where documentation is unclear.</p>
+
+<p>If an important bug report goes unheeded by the maintainer after a
+reasonable time (please allow at least a week), you can
+“escalate” the bug by writing to
+<address@hidden>. This is especially warranted if you can't
+find other evidence of recent activity by the maintainer.
<h3>Getting general help</h3>
@@ -103,7 +109,7 @@
README</a> for information on coordinating and submitting translations
of this article.</p>
-<p>Copyright © 2008, 2009 Free Software Foundation
+<p>Copyright © 2008, 2009, 2010 Free Software Foundation
<br />
Verbatim copying and distribution of this entire article is
permitted in any medium without royalty provided this notice is
@@ -112,7 +118,7 @@
<p>
Updated:
<!-- timestamp start -->
-$Date: 2009/04/13 21:18:30 $
+$Date: 2010/03/29 23:05:38 $
<!-- timestamp end -->
</p>
</div>
- www/help gethelp.html,
Karl Berry <=