Re: [Swftools-common] Help with multiple issues - users starting to get discouraged

[wrichard]

JL,  thanks for the info.  I
appreciate it.

Sorry to all that were offended by my
post - was not my intention.

Chris Pugh <address@hidden>
Sent by: <address@hidden>

02/17/2010 03:30 PM

Please respond to
<address@hidden>

To	JL <address@hidden>
cc	<address@hidden>
Subject	Re: [Swftools-common] Help with multiple issues - users starting to         get discouraged

I'm sure all these issues will get rectified over
the course of time.  However..

Correct me if I'm barking up the wrong tree, but, what you seem to be
asking for is commercial support for your use of the product in a
commercial environment!   Just maybe if SWFTools cost a fraction of
the current price that Cold Fusion does -
http://www.adobe.com/products/coldfusion/buy/  -  which you have
stated you are using, or you yourself
and/or the company you work for were to make a suitable donation to
the project,  then just maybe Mattias and Co would be given an enough
incentive to work further on the code base.

SWFTools is an Open Source project releasd under GPL, not a commercial
product.  Open Source projects are great to use, and have come a long
way from their humble roots, but,  unless backed by large resourceful
companies ( which to the best of my knowledge, this one isn't ), or
have a wide developer base, then they are updated and corrected when
time and circumstance allows them to be.  Alternatively if you have
the time and skill base, you could try getting your hands dirty?  So,
if you have a cohort of users baying for your blood because things
aren't working quite as they should, then just maybe you should have
been just a little more circumspect before using SWFTools in the  way
you have, and/or explained to each and every one of them, that your
were trialling the tool, and there would be a few gremlins..   If
you
knew you required it ( no good being wise after the event ), why did
you not go for a commercial product, with commercial support?

So, you have a stark choice, either take the rough with the smooth and
have a little patience,  or alternatively remove SWFTools from your
system completely, apologise to your users for the temporary
inconvenience caused by you jumping the gun, then go out and spend
some money!

[ Maybe I'm being a little harsh?  Possibly. ;o)   Just the way
your
post came over.  Good luck! ]

Regards,



Chris.

On 17 February 2010 19:42, JL <address@hidden> wrote:
> "-s poly2bitmap" is your friend  or you can try flattening
the PDF (save as
> PDf 4.0 as well)
>
>
> The pdf2swf seems to be a great tool, but I am running into some challenges
> that I need help finding answers.  I am using the tool on a coldfusion
> server (windows, 32 bit) to convert pdf's that are submitted over
the web.
>  The swf files are then displayed to users within a Flex application.
 For
> the majority of the files it works perfect.  However, I am running
into the
> following problems:
>
> I am running all of the conversions with a -G (flatten) param.
>
> 1.  Some pdf's do not convert.  If I run them manually I
get the error
> message "This file is too complex to render - SWF only supports
65536 shapes
> at once".  The message is obvious - what suggestions can
I give to users so
> this does not happen?
>
> 2.  Some of the converted files do not load into the flex application.
 When
> I try to open them independently in a browser like chrome the plugin
will
> consume over 50% cpu utilization and I get a message that the plugin
is not
> responsive.  Any ideas on what can cause this or how to troubleshoot.
>
> 3.  Some pdf's will convert to swf files that are MUCH larger
than the
> original file.  The majority of the time the swf is smaller.
 What will
> cause the swf file to convert so large.
>
> I am not that knowledgeable with the details of swf or pdf files.
 Ideally I
> would love to correct all of these problems, but I would be satisfied
with
> instructing users how to create pdf's that do not fall into these
problems.
>
> Thanks in advance.
> --
> JL
>



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