[Savannah-dev] [bugs #6808] Failed to move a Support Request to Patch Manager

[Mathieu Roy]

This mail is an automated notification from the bugs tracker
 of the project: Savannah.

/**************************************************************************/
[bugs #6808] Latest Modifications:

Changes by: 
                Mathieu Roy <address@hidden>
'Date: 
                jeu 27.11.2003 à 09:52 (Europe/Paris)

            What     | Removed                   | Added
---------------------------------------------------------------------------
            Priority | 5 - Normal                | 1 - Later
          Resolution | None                      | Works for me


------------------ Additional Follow-up Comments ----------------------------
Unfortunately, I failed to reproduce this bug on differents installations, with 
new support request, with old support request at savannah.gnu.org

I let the bug open, we'll see if someone else encounter that trouble in the 
future.






/**************************************************************************/
[bugs #6808] Full Item Snapshot:

URL: <http://savannah.gnu.org/bugs/?func=detailitem&item_id=6808>
Project: Savannah
Submitted by: Alex Lancaster
On: jeu 27.11.2003 à 02:20

Category:  Web Frontend
Severity:  7 - Major
Priority:  1 - Later
Resolution:  Works for me
Assigned to:  yeupou
Status:  Open
Fixed Release:  
Affected release:  New CERN branch


Summary:  Failed to move a Support Request to Patch Manager

Original Submission:  Tried moving a Support Request (support #100519) with the 
new "move to..." function, to the Patch Manager, got the following error:



Successfully updated [#1]; Item update sent [#2]; Unable to create a new item 
[#3]; Unable to find the id of the new item [#4]; Original item is now closed 
[#5];

Follow-up Comments
------------------


-------------------------------------------------------
Date: jeu 27.11.2003 à 09:52        By: yeupou
Unfortunately, I failed to reproduce this bug on differents installations, with 
new support request, with old support request at savannah.gnu.org

I let the bug open, we'll see if someone else encounter that trouble in the 
future.

-------------------------------------------------------
Date: jeu 27.11.2003 à 08:45        By: yeupou
I succesfully moved your item by transiting via the bug tracker.

The information contained in [patch #2360] shows that apparently your support 
request was wrongly identified as a patch

(This item has been reassigned from the project classpath-tools patch tracker)

I'm looking in that problem,

Thanks for the report



-------------------------------------------------------
Date: jeu 27.11.2003 à 08:38        By: yeupou
Hum, unable to reproduce that behavior on my test installation but able to 
reproduce it with your project, I'll have to do some testing directly on the 
server to find out what happens here.

-------------------------------------------------------
Date: jeu 27.11.2003 à 02:28        By: alexl
Just to be clear, this was not just an error in the diagnostic message, indeed 
no new item in the Patch Manager was created.












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<http://savannah.gnu.org/bugs/?func=detailitem&item_id=6808>

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