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[Savannah-dev] [bug #6692] no browser information automatically added


From: nobody
Subject: [Savannah-dev] [bug #6692] no browser information automatically added
Date: Fri, 21 Nov 2003 06:04:32 -0500
User-agent: Mozilla/5.0 (compatible; Konqueror/3; Linux 2.4.18-27.7.x.cern; i686)

=================== BUG #6692: FULL BUG SNAPSHOT ===================
http://savannah.gnu.org/bugs/?func=detailbug&bug_id=6692&group_id=11

Signalé par: yeupou                   Projet: Savannah                      
Signalé le: ven 21.11.2003 à 12:04
Category:  Web Frontend               Severity:  1 - Enhancement            
Priority:  Later                      Resolution:  None                     
Assigned to:  None                    Status:  Open                         
Fixed Release:                        Affected release:  DEV_2003-09-05_CERN

Summary:  no browser information automatically added

Original Submission:  The bug tracker, which is now the system used for every 
trackers, miss the ability to automatically save User-Agent, for initial 
submission AND comments.

As a matter of fact, I frequently had a clue of the problem of a user 
submitting a support request by checking is UA (for instance, CVS problems with 
MacOS, SSL problems with MSIE).

It provides useful additional information automatically, without being to 
intrusive (anybody can forge his UA), so I think it is something that really 
need to be introduced. It must be trivial change but must be done in clever way 
(not addition of crap ontop of existing crap).





No Followups Have Been Posted


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For detailed info, follow this link:
http://savannah.gnu.org/bugs/?func=detailbug&bug_id=6692&group_id=11

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