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[Pan-users] 1. Re: Can post, but cannot reply (Duncan)


From: Karl Lindholm
Subject: [Pan-users] 1. Re: Can post, but cannot reply (Duncan)
Date: Tue, 28 Oct 2008 06:35:59 -0700 (PDT)

--- On Mon, 10/27/08, address@hidden <address@hidden> wrote:
From: address@hidden <address@hidden>
Subject: Pan-users Digest, Vol 71, Issue 23
To: address@hidden
Date: Monday, October 27, 2008, 12:00 PM

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Today's Topics:

   1. Re: Can post, but cannot reply (Duncan)


----------------------------------------------------------------------

Message: 1
Date: Sun, 26 Oct 2008 20:56:52 +0000 (UTC)
From: Duncan <address@hidden>
Subject: [Pan-users] Re: Can post, but cannot reply
To: address@hidden
Message-ID: <address@hidden>
Content-Type: text/plain; charset=UTF-8

Karl Lindholm <address@hidden>
posted address@hidden, excerpted below, on 
Sun, 26 Oct 2008 06:16:08 -0700:

>>I have Pan setup to receive the Airline Pilots
> Assn. newsfeed. I can read and post, bit cannot reply to an
> existing message on the board. When I try to do so, the little
> "posting" window pops up and just grinds away, never actually sending
> the message. I also get an "Unknown Error" message in the event
> log when I try. Any help would be
> appreciated.

Please can the HTML.  There's a reason (security, respect for those who 
have plain text clients) pan doesn't do HTML.  Please respect that on the 
pan list, even if you choose not to do it in your regular mail 
communications.  (Of course many people don't know what they are 
sending... If that was you, now you do.)

Yahoo is the only mail client I use that does not have a "Users prefer to 
receive" field, I forgot that, and forgot to turn off the "Rich Text".  Sorry 
about that.

> The problem sounds like something server-side.  Note that you can run 
> pan from a terminal window and get some additional output.  There's 
> also an undocumented --debug switch you can feed it, to get even more.  
> Try that and see if it spits out anything useful.  

Will give both a try.  There is at least one more Linux/Pan user on the boards, 
and he initially had troubles, but it's been long enough he cannot remember how 
he solved it.  There are indeed a number of server problems, but this is the 
one that makes the least sense - given I *can* post

> Of course you can also try logging the network activity (most firewalls 
> have a log mode) if desired, to see what's actually happening on the 
> wire, or strace or gdb pan, altho it's not likely the latter two would 
> be a lot of help in this case.

Since I don't know what the latter two are, guess I will go with the first.

> But it is certainly weird that you can post but not reply.  I'm assuming 
> there are other replies, so you know the server actually takes replies...

Yes, though most of the posters either use the web interface, or the e-mail 
interface.  The gentleman I mentioned using Pan can and does post replies and 
is one of the moderators.  I do know he has complained that any post done from 
a newsreader has to be approved individually by him or another moderator, while 
the replies via the web, or e-mail do not.  ALPA is aware of this, but seems 
disinterested in fixing it.

> One other thing you can try...  Pan of course sets the references header 
> for replies.  That's how threading is supposed to be done (not simply by 
> subject, regardless of the references header, as some clients do it), as 
> the references header should contain the message-id of the parent and 
> further upline.  For testing purposes at least, you could try saving the 
> message as draft (pan lets you tell it where), then editing the raw file 
> using a standard text editor, to remove the references header.  In 
> theory that's the only real difference between an original post and a 
> reply, so without that header, it should post as an original post.  You 
> can then reopen the draft in pan and send it.  If it posts, then you 
> have confirmation it's the references header.

Pan does not display threads like I would expect or prefer, but that'll be the 
subject of another post.  I'll try to get the error messages in more detail as 
described above first.

> Similarly you can check the headers (IIRC by default, the "h" key
> toggles full header display) of existing messages and verify that they 
> have a references header.  Again, if they don't, that could well be the 
> problem, probably due to the way the server is configured, as I said.

> This assumes a reasonably modern pan, 0.133 being the latest, not the 
> old 0.14.x series, pre-rewrite.  If you're still using a 0.14.x version 
> and can't or don't want to upgrade for some reason, please mention that
> fact in every message so nobody gets mixed up, as it works somewhat 
> differently.  No further work is being done on the old version, but we 
> do try to help with it still, if possible.  If you /are/ using the old 
> series, it could be a problem with the local pan.send-later and/or 
> pan.sent directories/folders, which the newer version doesn't have (tho 
> in that case it'd likely be all outgoing posts, not just replies).

I run Ubuntu 8.04 - the repositories have 0.132 as the available version, so it 
is likely new enough to not be what you describe above.

End of Pan-users Digest, Vol 71, Issue 23
*****************************************



      




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