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Re: [Lynx-dev] Amazon broken (HTTP 204)


From: Aahz
Subject: Re: [Lynx-dev] Amazon broken (HTTP 204)
Date: Mon, 30 Jun 2014 19:54:41 -0700
User-agent: Mutt/1.5.23 (2014-03-12)

On Mon, Jun 30, 2014, Karen Lewellen wrote:
>
> amazon is presently working on both problems. the 204 error, and the
> fact amazon thinks cookies are off in lynx, even when cookies are
> being allowed.

Per my other message just now, it's clear that the problem is that
Amazon blocks multiple User-Agents -- based on what I saw with "links"
versus Lynx with User-Agent set to "Lynx/2.8.8" versus Lynx with
User-Agent set to "Mozilla/5.0", Amazon is not repeat *NOT* sending the
cookies in the first place.

They should be easily able to replicate the behavior if they try.

I'm pretty sure they're also doing some other stuff to block specific
User-Agent strings based on what happened with wget (that's probably
what's causing the HTTP 204 -- the not-sending-cookies has existed for
much longer, possibly years).

> I am not sure where you got the idea that they will not forward this to
> their technical team.

My years in tech support -- if you don't get a bug number, you have no
confirmation that it got forwarded.  ;-)

> My complaint is at the supervisor level, with one writing asking me to
> test the site and report the specific time of my tests. did you call
> here?  1-866-216-1072? or did you just do the computer chat which may
> not reach a supervisor?

I'm deaf, so I used chat -- I did manage to reach a supervisor, but that
person was not particularly helpful.  (I do have cochlear implants, so I
can use the phone if I absolutely have to, but partly because I know lots
of people who hate using the phone, I leverage my disability to improve
non-phone access for everyone.)

> My understanding is that this resulted from some drastic heartblead
> measures.

Interesting; if true, this is security theater of the highest order.
Heartbleed was a *server-side* problem.

I saw your other message, I'll try working up an e-mail directly to
Amazon, but feel free to forward my messages to them.
-- 
Hugs and backrubs -- I break Rule 6                        http://rule6.info/
                      <*>           <*>           <*>
"I have the heart of a child.  I keep it in a jar on my desk."  --Robert Bloch



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