Re: charged for product I did not purchase

[Carnë Draug]

On Jul 6, 2015 20:24:52 -0400, Ben Abbott <address@hidden> wrote:
> On Jul 6, 2015, at 8:06 PM, Nancy Vermeulen <address@hidden> wrote:
>> On Jul 6, 2015 6:02 PM, "Ben Abbott" <address@hidden 
>> <mailto:address@hidden>> wrote:
>>
>>> On Jul 6, 2015, at 4:38 PM, Nancy Vermeulen <address@hidden 
>>> <mailto:address@hidden>> wrote:
>>>
>>> Hello, this is my second message. I did not purchase XOctave and was
>>> charged for it on 6/29 in the amount of 49.95, name Michael Vermeulen
>>>
>>> I would like that money refunded immediately, please. This is my second
>>> e-mail message.
>>>
>>> Thank you,
>>>
>>> Nancy Vermeulen
>>
>> XOctave is a GUI project that is independent of Octave development.
>>
>> This mail-list is specifically for Octave. To contact the XOctave vendor
>> please refer to their website.
>>
>>       http://www.xoctave.com <http://www.xoctave.com/>
>>
>> A GUI version of Octave (ver 4.0) has just been released. Both source
>> code and windows binaries are available at the link below (at no cost,
>> but donations are welcome).
>>
>>       http://www.gnu.org/software/octave/download.html
>> <http://www.gnu.org/software/octave/download.html>
>>
> Thank you for getting back to me. I have left several e-mails on that
> website and have had no response. Their phone numbers on that site are
> incorrect. Do you have any other way of contacting them? Thanks in advance
> for any assistance you might be able to provide.
>
> I have not had any contact with them. I recall that there has been some
> occasional contact between Octave's and XOctave's developers, but do not
> recall any details. Perhaps someone else who was involved will respond
> (we're a group of loosely organized voluntary developers so you may need
> to be patient).
>

The Octave project has no connection whatsoever with XOctave.  If you can't
get in contact with them, you're probably better off contacting your credit
card about it. And you should do it soon.

I contacted a XOctave developer back in 2010 when it was still free software
to fix a bug on XOctave.  That was via the web forum on their old website [1]
(now closed [2]).  Although free software, even at the time it was hard to get
the source code (as you can you see from the complains on their old website).

I then tried to contact them via the same forum 2 years later but never
got a reply.

register.com also gives me the following information if you want to continue
to get in contact with them:

  Name: Mehmet Bicak
  Street: 300 I houndschase ln
  City: blacksburg
  State/Province: VA
  Postal Code: 24060
  Country: US
  Phone: +1.5404492496
  Email: address@hidden

Carnë

[1] http://web.archive.org/web/20120527172108/http://xoctave.webs.com/
[2] http://xoctave.webs.com/