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bug#13141: please review bug #13141


From: Stephen J. Turnbull
Subject: bug#13141: please review bug #13141
Date: Mon, 21 Jan 2013 11:39:46 +0900

Richard Stallman writes:
 >     I've had at least half a dozen cases
 >     where users deleted automatically added information which I then
 >     requested -- to no avail, since the reporters never responded.
 > 
 > To go out of their way to delete it makes me wonder why.  Maybe it was
 > a valid reason.  Could it be that there was something private in that
 > information which they specifically did not want to send?

Some of it, yes, such as the keystroke log.  The list of shadowed
libraries would only very rarely be considered sensitive.  (For
example, if the user had modified a corporate internal library and was
shadowing it in her load-path.)

The cases of deletion I'm referring to were done with a chainsaw
rather than a scalpel.  I've always assumed the motive was a misguided
attempt to either localize the information to what they user thought
was a bug or to save bandwidth, but you could be right: they were
worried about the possibility of sensitive information leaking, and
chose to deal with the issue brutally.

 > Because of this consideration it would not be right to hide that
 > information.  We should not try to trick our users into sending us
 > something they did not want to send.

Agreed.  I withdraw the suggestion of appending the information after
the user hits "send".  Of course attaching it via MIME etc would be
not be the default (my phrasing is at fault here, I was writing from
the point of view of appeasing Drew and Fuqiao).






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