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Internal Server error


From: S Ramesh
Subject: Internal Server error
Date: Thu, 21 Mar 2002 18:27:04 -0800

Hi ,

I am using Gnats 3.113.1 and gnatsweb 2.8.2. I was using Gnats for the
past 6 months, it worked fine. But suddenly we could not edit any PR or
create any PR. When we edit a PR from browser the following error
message is printed.

---------------------------------------------------------------------------------------------------------

Internal Server Error
The server encountered an internal error or misconfiguration and was
unable to complete your request.
Please contact the server administrator, root@localhost and inform them
of the time the error occurred, and anything you might have done that
may have caused the error.

More information about this error may be available in the server error
log.
---------------------------------------------------------------------------------------------------------

But when we create a PR, it says PR has sent successfully. Also it came
to the gnats-queue directory. But when the cron runs queue-pr, the PR is
not sent to the appropriate category. It is not moved from the
gnats-queue directory. I tested whether cron is working or not, but it
is working well. It happened suddenly, since it worked fine for 6
months. What could be the problem. No settings was changed after
installation except categories changes, thats it. But one thing happened
is yesterday the server suddenly lost its power supply due to some loose
connection and while restart, fsck is done. That is the only thing
remarkably happened in the server. Is that the cause for the problem. If
so how to fix it. What is the reason or any hooks to make it work ? I
think queue-pr is not working. But what could be the reason. Why is
happened so? kindly help me in this regard,

Thanks,
Ramesh






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