Answers By Email Request.

[Answers by Email]

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Under the Crystal Care program, registered users of Crystal Reports and
Crystal Analysis are eligible to receive 60 days of complimentary combined
Answers By Email (ABE) and telephone support service from the date of their
first reported incident. These Crystal Reports and Crystal Analysis
customers, after their initial 60 days, and all other registered Crystal
Decisions customers must purchase a Crystal Care package to gain access to
technical support representatives.

For more details on your eligibility for ABE support, please review our FAQ
at http://support.crystaldecisions.com/crystalcare/news/programfaq. 

Thank you,
Your Crystal Care Technical Support Team
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Visit our on-line Knowledge Base 24 hours per day 7 days a week at
http://www.crystaldecisions.com/library/kbase/
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