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RE: Re: Approved (KMM12115099V97071L0KM)


From: customer service
Subject: RE: Re: Approved (KMM12115099V97071L0KM)
Date: Tue, 19 Aug 2003 07:45:10 -0500

**This is an automated response.**
**Do not reply to this message.**

Thank you for contacting the Online Store Customer Care Center. If you 
require the assistance of our Customer Care Center representatives,
please review the below information so that we can help you with your
question(s) as fast as possible.

Do you have DOWNLOAD, BILLING AND/OR SHIPPING QUESTIONS?

Our Customer Care Center at http://findmyorder.com/ can help you perform
the following tasks:
          - Download a digital order
          - Check the shipping status of a physical order
          - View and print an invoice
          - Get answers to common questions
          - Submit a return request
          - Contact our Customer Care Center representatives

If you need to contact our Customer Care Center via email or have been 
unable to login to our Customer Care Center page, you can go directly to
our email web form located at: http://digitalriver.com/question

Do you have TECHNICAL SUPPORT QUESTIONS?

Please review your order confirmation message for the appropriate
technical support contact information for assistance with any of the
following:
          - Questions on installation
          - Troubleshooting software
          - Help with features
          - General questions regarding the product

Thank you for contacting the Online Store Customer Care Center.

Sincerely,

Customer Care Center
Case ID 5089179




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