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Vertel Technical Support

From: Support
Subject: Vertel Technical Support
Date: Thu, 4 Sep 2003 13:40:34 -0700

Vertel Coporation
Thank you for contacting Vertel Technical Support,
Vertel provides leading technology for networks and network support  system integration and development of convergent management applications.

In order to assist you with your question, please ensure you have provided the following information.
Company Name
Telephone #
email address
Name of the Product
Version of the Product
Platform the product is installed on (OS, compilers, target environment)
A short description
The level of urgency of this question
     Enter numeric Requested Severity:
        1 - Critical
        2 - High
        3 - Medium
        4 - Low
Please reply to this message and provide a detailed description, a list of any error messages, copies of logs, traces or files that may help in answering your question or anything you feel may be relevant to the question
After recieving the above information, a Technical Support representative will be in touch with you.

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